Full-scale system implementation in the environments of small and large businesses in accordance with the needs of the client.
Realization of the network connection related requirements of the system within the client’s IT infrastructure.
Establishment and configuration of a multi-server environment, if needed.
Creation of detailed introductory, operational documentation.
Customization of the managed functions of mobile devices administered by the system, in accordance with the unique need of the client.
Integration of the MDM / EMM system into the corporate environment
The system is integrated with the help of the client’s associated IT systems, or even by developing unique interfaces. Integration greatly enhances automatized processes, which in turn helps spare human resources.
Primary integration options:
Active Directory integration (LDAP)
Certificate authority integration (ADCS)
Integration with corporate content providers
Integration of mail server management
The system is available for REST API integration into any other system
As part the support we provide, we ensure that a qualified support person with direct manufacturing connections is available. A significant part of the support is maintaining a continuous and personal connection with the IT representatives of the client. We strive to fulfill all possible business needs by continuously conducting needs assessments and providing consultation.
System related training
We offer multi-level training options in accordance with your need:
Training of key users
General user training with a focus on end-user options, which training also provides a short overview of the system’s general operation.
Training of HelpDesk technicians
Priority technical training, which provides all information necessary for providing remote assistance using the WebConsole interface of the system, and which also discusses end-user options in the interest of more extensive knowledge
System administrator training
Comprehensive training on the full operation of the system, which includes not only end-user and support technician processes, but also global system administration settings. Acquiring system administrator skills enables the autonomous general operation of the system.